Returns & Exchanges

CANCELLATION POLICY

Cancellation of orders is not accepted after payment is received. Wordup Clocks are made to order, and production will commence once payment is received.

 

RETURN & EXCHANGE POLICY

If your item is faulty upon delivery, please contact us within 7 working days and we will gladly exchange the faulty item for a new one.

 

We reserve the right to refuse an exchange if you do not contact us within the stipulated time frame.